EXECUTIVE SECRETARIAL & OFFICE MANAGEMENT

This course is designed to equip participants with the essential skills required to perform effectively as executive secretaries and office administrators.
It focuses on professional communication, office coordination, time management, and administrative excellence to support organizational efficiency.

• Develop administrative and organizational skills
• Improve communication and professionalism
• Manage office operations efficiently
• Enhance time management and productivity
• Support executives and teams effectively

• Role and Responsibilities of an Executive Secretary
• Office Management Fundamentals
• Professional Communication Skills (Verbal & Written)
• Business Email & Correspondence
• Time Management & Task Prioritization
• Meeting Management (Preparation, Minutes, Follow-up)
• Document Management & Filing Systems
• Customer Service & Professional Etiquette
• Handling Calls & Office Communication
• Confidentiality & Information Management
• Use of Office Tools (MS Office Basics)
• Problem Solving & Decision-Making

• Executive Secretaries
• Administrative Assistants
• Office Coordinators
• Receptionists
• Administrative Staff

International Certification or Certificate of Completion upon successful completion, issued by Skylink Professional Training Center.