Operations Management

This program introduces the core principles of operations management, including process design, productivity improvement, quality management, supply chain coordination, and performance optimization. Participants will gain practical tools to enhance operational efficiency and organizational effectiveness.

• Understand core operations management concepts
• Improve operational efficiency
• Optimize processes and workflows
• Enhance quality and productivity
• Support strategic decision-making

• Introduction to Operations Management
• Operations Strategy & Planning
• Process Design & Improvement
• Capacity Planning
• Resource Management
• Workflow Optimization
• Quality Management Principles
• Lean Operations & Waste Reduction
• Supply Chain Integration
• Performance Measurement (KPIs)
• Risk Management in Operations
• Continuous Improvement (Kaizen)

• Operations Managers
• Supervisors
• Team Leaders
• Engineers
• Business Professionals