Problem Solving & Decision Making

This course develops structured problem-solving techniques and effective decision-making skills to address operational and strategic challenges confidently.

• Apply structured problem-solving models

• Improve analytical decision-making

• Evaluate risks and alternatives

• Make confident, data-driven decisions

• Introduction to Problem Solving & Decision Making
• Identifying Problems & Defining Root Causes
• Analytical Thinking & Evaluation Techniques
• Problem-Solving Models & Methodologies
• Creative Thinking & Generating Alternative Solutions
• Decision-Making Processes & Strategies
• Risk Assessment & Prioritization Techniques
• Communication & Team Collaboration Skills
• Conflict Resolution & Workplace Challenges
• Monitoring Outcomes & Continuous Improvement
• Leadership & Accountability in Decision Making

• Managers
• Supervisors
• Engineers
• Team leaders.