This course provides essential negotiation principles and practical techniques to achieve win-win outcomes in professional settings. Participants will learn structured approaches to planning, conducting, and closing negotiations effectively.
Course Objectives
Understand negotiation principles and techniques
Improve communication and persuasion skills
Handle conflicts and objections professionally
Build mutually beneficial agreements
Increase confidence in workplace negotiations
Course Content
Introduction to Negotiation Skills
Types & Styles of Negotiation
Stages of the Negotiation Process
Planning & Preparation for Negotiation
Communication & Active Listening Skills
Persuasion & Influencing Techniques
Understanding Needs & Interests
Managing Objections & Conflicts
Building Win-Win Agreements
Emotional Control During Negotiation
Common Negotiation Mistakes
Practical Role Plays & Case Studies
Target Audience
Supervisors.
Sales professionals.
Procurement staff.
Project teams.
Assessment & Certification
Certificate of Completion issued by Skylink Professional Training Center.
