Problem Solving & Decision Making

This program develops structured problem-solving techniques and effective decision-making skills to address workplace challenges confidently.

• Apply structured problem-solving methods

• Improve analytical thinking

• Make effective workplace decisions

• Evaluate risks and alternatives

• Introduction to Problem Solving & Decision Making
• Types of Problems in the Workplace
• Problem Identification & Root Cause Analysis
• Structured Problem-Solving Techniques
• Decision-Making Models & Tools
• Critical Thinking Skills
• Risk Assessment in Decision Making
• Generating and Evaluating Solutions
• Making Decisions Under Pressure
• Avoiding Common Decision-Making Biases
• Implementing Decisions & Follow-up
• Practical Exercises & Case Studies

• Supervisors.
• Engineers.
• Managers.
• Team leaders.